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FAQ: Why do I get the message "Your client does not support opening this list with Windows Explorer" when trying to use explorer view?

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Question

 Why do I get the message "Your client does not support opening this list with Windows Explorer" when trying to use explorer view?

Answer

Please try the following one by one:

  1. Click “Start”, “Run”, then type “Services.msc”, click OK, then restart the “WebClient” service.
  2. Add your team site to the “Trusted Sites” in Internet Explorer settings.
  3. Clear the browser cache.
  4. Uncheck “Enable Protected Mode” in IE settings.
  5. Make sure you are using the 32-bit version of Internet Explorer to open your team site. Do not use the IE 64-bit version.

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Created at 4/8/2013 4:11 PM by SharePointAdmin
Last modified at 6/20/2013 3:30 PM by SharePointAdmin